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Payments

How you pay EXON

EXON collects payments in partnership with Paymob, Egypt's payment gateway. You are never asked for a card number over WhatsApp or on the phone: when a quote is agreed we send you a Paymob payment link, and you choose how to pay on Paymob's own secure page.

The logos are examples of payment options. Only methods shown on your EXON payment link are available for that transaction; not every method is enabled for every order.

  • Visa
  • Mastercard
  • American Express
  • Meeza
  • Vodafone Cash
  • Orange Cash
  • Etisalat Cash
  • WE Pay
  • Instalments
  • Fawry
  • Aman
  • Masary

How you pay

  1. 01

    You get a written quotation, itemised and valid until a stated date. Nothing is charged while you read it.

  2. 02

    You accept the quotation, and EXON sends you a Paymob payment link for the agreed amount.

  3. 03

    Choose from the methods displayed on your Paymob payment page. Check the amount, fees and any instalment terms before confirming.

  4. 04

    Keep the payment confirmation and reference. Contact EXON with that reference to confirm allocation to your request and arrange the invoice or receipt required for your transaction.

Payment options — check your link

Cards

Use an eligible card if card payment appears on your link. Your bank may ask for additional authentication.

  • Visa
  • Mastercard
  • American Express
  • Meeza

Visa · Mastercard · American Express · Meeza

Mobile wallets

If wallet payment is offered, follow the instructions for the supported wallet shown on the payment page.

  • Vodafone Cash
  • Orange Cash
  • Etisalat Cash
  • WE Pay

Vodafone Cash · Orange Cash · Etisalat Cash · WE Pay

Apple Pay & Google Pay

Where offered, use a supported card saved on a compatible device. Availability depends on the payment page, card and device.

  • Apple Pay
  • Google Pay

Apple Pay · Google Pay

Cash at an outlet

If a cash-outlet option appears on your link, follow its reference and expiry instructions. Keep the outlet receipt and ask EXON to confirm the payment against your request.

  • Fawry
  • Aman
  • Masary

Fawry · Aman · Masary

Instalments & buy-now-pay-later

Instalments are available only when offered on your link and approved by the relevant bank or provider. Review the complete repayment terms first.

  • Instalments

Examples of bank instalment providers: CIB · Banque Misr · National Bank of Egypt · Banque du Caire · Mashreq · Premium Card

Examples of BNPL providers: valU · Souhoola · Sympl · Halan · Forsa · Aman

Which banks and companies appear on the page, and over how many months, depends on the amount and on each provider's own approval — the instalment terms are between you and them, not part of your agreement with EXON.

Deposits

If a security deposit is required, the quotation must state the amount, how it is collected and whether it is a charge or an authorization hold. Confirm these details before paying.

Deposit release, deductions and timing follow your agreed quotation and contract. Ask for these terms in writing before paying.

Refunds & disputes

Contact EXON with your payment reference to request a refund or resolve a payment issue. The applicable agreement and payment provider determine eligibility, route and processing time; confirm these details for your transaction.

Keep your quotation number, payment reference and receipt together so the team can locate and reconcile the transaction.

Security

  • Paymob is a PCI DSS certified gateway; the payment page is theirs, not a form rebuilt on this site.
  • Your bank or payment provider may require an authentication step. Follow the instructions on the payment page; never share an OTP with anyone.
  • Enter card details only on the payment provider’s page. EXON uses payment references and transaction details to follow up your order; do not send card details to the team.
  • EXON will never ask for a card number, a CVV or an OTP over WhatsApp, by email or on the phone. Anyone who does is not us.

Questions

Do I have to pay online?

Ask the team for the payment options available for your quotation. If bank transfer is agreed, obtain the account details and payment reference in writing before transferring.

Does confirming a request charge me anything?

No. Requesting confirmation does not sign a contract and does not take money. Nothing is charged until you accept a quotation and pay the link yourself.

Can I pay in instalments?

Only if an instalment option appears on your payment link and the bank or provider approves it. Availability, fees and repayment periods vary.

Anything here that does not match your quotation, ask us first: Contact us